![]() ![]() Usually you can do it without even using the word 'no'. If you are denying something, whether it be a meeting, an idea or an article to publish, provide context regarding why you are denying it. Utilise (and other technical terms)Ī direct no comes across as very offensive and rude in an email. Regrettably, I have an urgent event that needs to be covered.' 7. ![]() You can skip the word 'but' and write what you mean in a slightly different manner which doesn't take down the reader's expectation, such as: 'I would really like the meeting to go forward tomorrow. For example, in the sentence 'I would really like the meeting o go forward tomorrow, but I have an urgent event that needs to be covered', the moment the reader reads 'but', he/she experiences an instant fall in expectations. This word is usually a prelude to a bad news or a negative statement coming up. The word 'obviously' can come across as very condescending to the reader as it denotes that the writer is saying something that should have been obvious to the reader but somehow he/she isn't smart enough to catch it. Thank you!" will go a long way in improving your work relations through your digital communication skills. No need to go the whole hog and write a whole paragraph, but a line with something like "Thank you name, I understood your concerns and they have been duly noted." Or "Okay name, I will make the changes you asked for. One word reply to emails will make the sender feel unacknowledged and definitely won't make him or her happy. ![]()
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